Pathetic Service

I ordered food on the 04 March at your Clearwater branch to be delivered to my place of work. We confirmed the order twice to the person assisting,<br> <br> However 45 minutes later we receive the order and there is order is missing.<br> <br> I called back and spoke to the Manager Itumeleng, who gave no apology. I asked when I could expect my food and was told they would need to confirm with the driver, which was fine. The manager took my details and advised he would call me back.<br> <br> over 30 minutes later no call and I have tried to call the branch again but no answer. This is unacceptable.<br> <br> Eventually I got through and was advised that the driver has left but it would take another 30 minutes to get my food. I was also told they only have one line and thus could not call me back, but why offer a call back if you cannot deliver on that promise. <br> <br> I am still waiting, 3 calls later only then does the manager say he will call the driver