QM
Queen M

1 reviews | Active since Jun 2012

13 Feb 2016, 20:44

pathetic Service

It took me about 10 minutes to buy, and eventually when I did buy, I am only told after having waited a couple more minutes that the ice cream will not come out, furthermore, when I asked to be refunded , Granny responded with a rude and irritable attitude. I asked her why their service was so slow she said that's how the roster was drawn and she doesn't know....didn't even try to paint everyone good.,,to top it all, I asked for my receipt and she didn't give me

0
Replies (1)
KFC
KFC's reply15 Feb 2016, 20:08
Official
Hello Miss-Q,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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