1 reviews | Active since Jan 2016
Pathetic Service
Upon arriving at KFC Ben Fleur Boulevard, at the drive through. I was spoken to as if have offended the person by arriving at the window. There was absolutely no personal interaction from the staff member. I placed an order and then I was informed there is no stock of the specific item. I could not hear the amount, this was also an issue to be repeated. We t to the next window and had to wait for several minutes for the food. It appears this person was the only one in the place as he made the food. No mention of I am sorry it ia taking long or whatever the case may be. He dis not thank me for spending my money. Obviously he has no interest in a customer or in the service industry.. Upon arrival at home we found that the chips were stale and old, the lettuce was brown and old the one fillet on the burger was a quater of the size of the bun. I am truly unhappy and disgusted in this type of service. I will tell everybody I know not to buy from this place as long as this terrible service continues... Ooh and by the way his name tag said he is the \Shift Supervisor"thats probably the most shocking part... """
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
