nF
nedine F
1 reviews | Active since Apr 2013
08 Jan 2016, 10:19
Pathetic service
There is a sticker on the window (now covered up) that clearly states if you dont receive a slip your purchase is free... whatever!! excuses excuses.. our system is of... as if that is my problem. That day i bought four cappuccinos two am wraps and two breakfast burgers and a large pops as well as one liquid fruit for my son.had to wait for ages. Paid (no slip) next window i was asked to please reverse as the timer is counting and that would look bad for them.... Received my bag of food i asked \Is this everything"Yes\"" said the man handing me my cappachino"
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Replies (1)KFC's replyOfficial
09 Jan 2016, 17:01Hello nedinefanoy,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply09 Jan 2016, 17:01
Official
Hello nedinefanoy,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
