mW
machiel W
1 reviews | Active since Jan 2016
05 Jan 2016, 18:22
pathetic service
I frequently purchase food from KFC Gardens and this is not the first time the service has been absolutely ***********.<br> <br> i stand and wait at the counter for 3 mins while waiting to get the cashier's attention. I get her attention, she notices me, and continues with her previous action which was yelling at the kitchen staff about boxes that were stuck to each other. I wait another 3 minutes for her to take my order. I swipe my card in the card machine and do the whole transaction myself while she vanishes into the kitchen. No greeting, no courtesy, nothing. Come on man fast food is about quick and efficient service!
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Replies (1)KFC's replyOfficial
09 Jan 2016, 17:21Hello shakawkaw000,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply09 Jan 2016, 17:21
Official
Hello shakawkaw000,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
