Pathetic service

Every time we go to get takeout, from KFC mount Edgecombe, which is at least once a week, we receive the same bad attitude from staff, and frankly I am tired of calling the helpline and getting calls and messages that the case will be cancelled after 24 hours.... No! It shud not be closed until it is resolved, I am not waiting for a KFC rep to call in the middle of my workday ... all we want is correct orders, a friendly smile and chicken that is properly cooked.... please stop wasting our time... close the franchise if ur'll are unwilling to hire competent staff and serve your customers what they ordered "fully cooked PLEASE"

I can say that I have given up with KFC at mount edgecombe plaza and will not be returning after receiving pathetic service and food time after time?????????

Disappointed former customer