1 reviews | Active since Mar 2010
PATHETIC SERVICE
The level of service at Meredale has gone from bad to woooorse. I was on a queue for 10 minutes before i could be told that there are no chips. At times the drive thru take forever before you can be told that there are no wings. After ordering what i did not go there to order i still had to wait 20 good minutes for just an order of wings. While waiting there people were returning their orders because they were wrong and guess what Thapelo the shift manager could not careless he even refused to tell me his surname saying that it is not his problem that there are no chips and i asked him why do we have to wait so long he did not seem to be bothered.They have 4 tills but only one was working and they were complaining that they did not have enough employees because KFC doesn't want to hire people. My god!!!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
