1 reviews | Active since Jul 2012
PATHETIC SERVICE
Going through the drive through at KFC N1 City, is one of the worst experiences ever. My co-worker and i decided to go through the drive through again yesterday morning on the way to work hoping it would be better than the last experience but getting there at 6h50 am and having to wait again for 20 min to get our order by a guy who looked like he just got off a construction job site was beyond pathetic. He wore old black jeans that had paint all over it. We finally got our order only to have half the order not there so we were forced to turn back and go inside to collect the test of our order. Although the food and coffee is superb the breakfast we had looked like it went through a compressor. it was flat, and the bun that was used would not even have filled my 6 year old niece. The service in one word.... PATHETIC. KFC needs to improve their service and give the clients value for their money. i could have gone to Mc Donald's and gotten a breakfast special there for less the cost and it would have at least filled me.
Complaint
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Complaint
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
