1 reviews | Active since May 2016

13 May 2016, 11:55

PATHETIC PATHETIC PATHETIC -------KFC-----EXTREMELY PEEVED

Ockert Stevo Du Preez to KFC April 26 at 4:09pm · had the most dreadful experience's last night with kfc comaro crossing --------- we live in ridgeway just off xavior off ramp about 6min from the glen / comaro crossing call he glen the number doesnt work call kfc comaro give them my cell number because they have delivered to me before give them my order they confirm my address 25min later i get a call telling me i cant get my order because they dont deliver to my area i must phone the glen (lady assisting) i said but you have delivered to me before and charged me extra --do that-- just hold on .............no sorry we cant do that you must phone the glen i proceed to tell her whats the difference as the glen is 1km from you how can that be out of your way ---no i must phone the glen i get the number by her which i see is the same number i have then i ask to speak to te manager which straight away tells me that the glen kfc is closed and i cant call them i ask what is the difference you are 1km from the glen how can that be out your way where i get this statement "im sorry we cant assist you" i said but you have delivered before he cuts me off and says impossible i said then how am i on the system 'no no no he doesnt know ------- we order kfc 5-9 times a month ---- this has totally ruined my experience im so sick and tired of the pathetic manor staff of companies treat customers pathetic pathetic pathetic thank you NANDO'S COLOMBINE SQUARE 10min from closing time i called and my kids supper was at my house in 17min 32sec this after kfc left me in the lurch great attitude sorry to the nando's staff who worked after hours to assist me but you guys rock --------------thank you KFC COMARO FOR RUINING SUCH A GREAT BRAND AND FOR 1KM --------‪#‎SOOVERKFC‬ JUST LOOK AT THESE DATES STILL NO RESPONSE PATHETIC PATHETIC PATHETIC PATHETIC BUSINESS ETHIC AND I INBOXED MY NUMBER AS WELL KFC Hi Ockert, We'd like to look into this for you. Please inbox us your contact number so that we can give you a call. Team KFC|UC Like · Reply · April 26 at 4:16pm Ockert Stevo Du Preez *** Like · Reply · April 27 at 1:16pm

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Replies (1)
KFC
KFC's reply16 May 2016, 13:21
Official
Thank you for the feedback and thank you for taking the time to inform us. Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future. Kind Regards KFC Customer Care Line ***