ND
Nevad D
1 reviews | Active since Mar 2009
18 Feb 2016, 14:39
Pathetic Delivery Times
I am absolutely disgusted at the delivery times this branch takes to deliver its food. Over the past week I have ordered 3 times, and on all occasions the food was delivered more than 1 hour late, which arrived cold. WHO CAN EAT COLD KFC!!!<br> <br> This branch REALLY needs to step up its game as they are serving HOT food and NOT COLD food. The staff at the branch are also very arrogant and abrupt. This is definitely not GOOD customer service. I will definitely not be ordering from this branch ever again and I will also recommend to family and friends never to use this branch.
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Replies (1)KFC's replyOfficial
19 Feb 2016, 08:21Hello tsu,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply19 Feb 2016, 08:21
Official
Hello tsu,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
