PATHETIC CUSTOMER SERVICE - KFC

I bought kfc online on the 11 November 2021. I paid for my delivery online. I did not recieve my order. I have been calling KFC from the 11th November 2021 every day. They issued me an invalid order number. They have note refunded my money as well.

I have spoke to so many consultants who promise to call back and do not call back. I have all their names. The consultants are of no help.

KFC takes customers money and do not care. i have spent over R150.00 airtime nd to date try calling they put me on hold to check nd just cut me off.

I want my money refunded as well as my airtime paid.