Pathetic customer service AND systems and

<p>I've had it, I've just had it with this branch!!!</p> <p> </p> <p>If it is not the cashiers having their own conversations or inside jokes whilst they are supposed to assist customers OR throwing the food in the bags OR walking to the back whilst there is a long que THEN it is cashiers being negligent and are making customers pay for THEIR mistakes!!!</p> <p> </p> <p>Today, I went to this store and paid with my incentive card (as I work for Telkom). The cashier asked me the last four digits of the card number, I then gave it to her and she punched it in wrong. Thereafter, she tells me that the transaction did not go through whilst on my card it's showing that the amount has already been deducted. Now, my incentive card's application does not allow me to see my transaction list so it is my word against theirs. The manager on duty came to tell me the same thing the cashier told me, so I do not know the use of a manager in that store ! This is not the first time it happened so this time round, I just felt that I should make it public because KFC's systems are f@*%>€^ up ! I do not understand why the cashier was not held liable for her mistake, me as the customer had to pay for my meal TWICE !</p> <p> </p> <p>I do not want bribery food, as I'll not set my feet in that branch anymore because I've had too many horrible experiences there. I am not the first to complain about this branch and I will gladly tell EVERYONE I know about how bad Parow centre's KFC is. </p> <p> </p> <p>The manager that was on duty , she'll know who I am. She made a note on my receipt.</p>