Pathetic costumer care

At KFC Montrose, first the cashier lost my bank, (she misplaced it on the counter which was then taken by her colleague who gave it to another customer). As the cashier was giving me attitude claiming to have not received the card from me, the other customer returned it and there was no apology from both cashiers.

Secondly I had ordered Zinger wings and after waiting for 20 min a lady named Tlaleng said we should wait 2 more minutes after which when asked about the order she disappeared to the kitchen section and started chit chatting and laughing with her colleagues.

This nonsense of a service had me almost miss the bus as shopping time had lapsed.