1 reviews | Active since Sept 2012
PATHETIC AGAIN AFTER I COMPLAINED
What an awful experience I had once again with this branch.<br> After placing my order to only tell me I have to wait 10 min for an item, then changing the order and then charging for me sprinkles without notifying me that there are extra charges for sprinkles when I order the pops.<br> Lodged complaint at the manager of the day on the service and what needs to be done<br> <br> Changing my order again to medium pops with the free sprinkles only to be billed for free sprinkles again buy this totally *********** employee after I complained to her manager in front of her about her services <br> <br> Told the manager again on this only to go back and spend 2 min trying to give me R3 back<br> this is disgraceful to say the least and this is now my 3rd complaint I lodged against this KFC<br> <br> Come on how many more times do we have to complain about service at this branch<br> <br> Can this matter be taken to KFC head office to deal with this and take proper action???<br> <br> its really becoming very unpleasant place to visit
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
