1 reviews | Active since Jun 2016

18 Jun 2016, 21:36

pathetic

<p>I visited kfc.bought a family treat 6 piece.added 3 side .x3 wings. i told them that i bought wings last week .and it was stone hard and dry..the consultant said nothing and avoided me and spoke over the radio to give my order ,and she laughed.i asked her why shes laughing and she said its nothing. .when i recieve my order and got home. My wings was hard and dry. I was so furious because i told them i dont want dry hard wings.. even my chicken was dry. Somthing must be done about this.im not happy.. and i was laughed at when i raised my concern ,like iam unecessary, poor service.from belhar kfc. I would award brackenfell kfc.they the best .never had a problem ever and there wings is always juicy and big and service 100percent..</p>

0
Replies (1)
KFC
KFC's reply21 Jun 2016, 14:25
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

Best regards,