Patetic Service!

This is the second time I go into kfc to buy wings and I am told it is only from 10:30am so I only order my breakfast. I then called for a manager who comes to the drive through window with his name badge inside out. I then ask him why does he not have any signs noting of this and as a franchise if you advertise it then it should be served from the time they open as this is bad for business. He looked at my shocked and I realised he got no customer service experience whatsoever and I drove off as my daughter was dissapointed because she loves the wings. When we get home the breakfast I ordered for my daughter and I had a burnt smell and tasted horrible. This is the last time I support a kfc franchise. The service to the presentation of the meal is terrible. When I called the customer care and spoke to Katy she was in so much of a rush and calling them you would expect them to be more caring and professional, I even told her I am going on the website and she said okay. Its really sad when people dont enjoy what they do and have no passion for their jobs