JA
Justinah A

1 reviews | Active since Jun 2012

13 Apr 2016, 09:01

paid for food but not there

Good day, I m very disgusted with KFC as a company. On Friday 8 April 2016, at 17:04:28 I bought the Streetwise feast 8 piece meal + large chips & 4 zinger wings. I paid R127.80 with my card for all the food accept for the wings I paid cash with a R20. I went home and upon my arrival at home I opened the food but the chips were missing. There's always food missing when I buy from KFC no matter which 1. This is not the first time I complain about KFC and won't be the last to complain. I always tell people to check their food before they leave but I always forget or don't have the time to go through food. KFC will need to do something about this issue, this is unacceptable really.

0
Replies (1)
KFC
KFC's reply13 Apr 2016, 15:22
Official
Hello yamier,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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