AA
Aslam A

1 reviews | Active since Feb 2014

05 Oct 2015, 08:19

Paid for a meal which I didn_A|_t get once again

Paid for a meal which I didn't get once again....<br> <br> I visited the KFC in Springfield Park, 62 Intersite Avenue this morning at 07:26 for a drive thru breakfast which was a snacker patty combo and a cappuccino.<br> <br> I collected my meal and drove off assuming that everything was in order, I later found that a part of the meal was missing (the hash brown). I even mentioned this twice to the cashier that the hash brown must go inside the bun.<br> <br> This is not the first time that this has happened to me and rather pathetic service, this KFC in particular seems to be ripping people of on a regular basis. So far I have experienced this on more than 5 occasions.<br> <br> Hopefully this complaint gets escalated to KFC management as I will be expecting a call about this. Furthermore, I warn all other customers that frequent this KFC to be warned of being ********** by these people.<br> <br> Disgusted and unhappy customer.<br>

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Replies (1)
KFC
KFC's reply05 Oct 2015, 12:06
Official
Hello aslama,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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