Outstanding Refund

I am frustrated and annoyed to say the least.I placed an order last month (16 November) and my order was cancelled. I enquired and they told me the driver canceled my order so I asked for a refund and they said they have processed it so I will receive it within 7-14 business days. 7-14 business passed and I still had not received my refund I kept on enquiring and they always tell me the same thing..Always talk say how sorry they are and how they will log a complaint …I have logged my complaint in all the KFC platforms one can imagine ..Facebook,KFC chatbox,twitter,email and even calls. I have spoken to countless consultants. Sometimes they would even ignore my messages and not answer. 1month and 3days later I still have not received my refund.