AP
Armandt P
1 reviews | Active since Sept 2014
04 Aug 2015, 13:01
Out of stock everything and long waiting time
As I arrived at the KFC (Hiilcrest Boulevard) I wanted to order something on the menu but the lady told me that they were out of Pops, Chips and Buns. So basically they just had chicken pieces. At 12 pm when the sun is at its highest they have no food available that is quite unacceptable. Quite a few people were waiting for food. I didn't order anything and I had to wait about 40 minutes to just get out of the drive thru lane. Fix your management problems. Your efficiency doesn't exist and you don't know what is going on in your own business. I am not going to that KFC ever again I would rather take my business somewhere else. McDonalds is much better than KFC when it comes to management and efficiency
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Replies (1)KFC's replyOfficial
07 Aug 2015, 13:07Hello Arra192,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply07 Aug 2015, 13:07
Official
Hello Arra192,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
