Out of Stock & Care free manager

What a strange experience this weekend trying to explain to the ****y manager Ernest at the branch on Atterbury boulevard why it's unacceptable not have buns for the burgers & that the ice-cream machine is still broken. Ernest fail to apologize and acted as if these problem are really out of his control. Seriously why does your bad planning & lack of follow-up to run a respectable business become my issue. I wanted to talk to Ernest at the drive through window (as not to make a scene in the shop) but he refused. This branch and the rude staff working there is a joke. Something has 2 change.