CE
Christine E

1 reviews | Active since Aug 2012

19 Jun 2017, 18:47

Out of stock

<p>We went to KFC Florentia on sunday 18 June at 5pm. We ordered a tower burger meal, and was offered fountain coke or a bottle, we took the fountain coke only to be told there are no cups and we must pay extra for the buddy bottle. Then we ordered a boxmaster meal only to be told that they are suddenly out of stock in hashbrowns (when the tower burger has a hashbrown too and this was fine). So we cancelled the order, but then were stuck in the drive through line before we could exit. How can a franchise like this (that is open 24hrs) run out of stock? Very disappointed as it is not the first time we have had problems at this specific store. </p>

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Replies (3)
KFC
KFC's reply20 Jun 2017, 12:44
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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CE
Christine E's update29 Jun 2017, 14:38
Reviewer Update

A week and a half later and we still have not had a response from KFC regarding this issue. Will definitely be taking our business elsewhere from now on

KFC
KFC's reply29 Jun 2017, 15:46
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***