ORDER ****** BY DELIVERY GUY AND MARKED "DELIVERED" **********LY

I ordered KFC online, using KFC Century City, from their own online website, thinking this will be a safer option, as it will be a direct order, using https://order.kfc.co.za and made payment and after some time wondered what was taking so long when I clicked on tracking my order, the order was marked "Delivered" except we didn't receive the delivery at all. I called the call number supp**** to report this and they actually didn't seem surprised at all. There's a serious flaw in KFC's system. How can a DELIVERY PERSON be allowed to mark an order as delivered? The manager alone should be authorized to do so, or you should give the client a code to punch in once they receive their order. Be very careful using this platform. It's clearly unsafe and delivery ppl could be ********* or ex-felons for all you know, as clearly they are not screened before being allowed to render a service to KFC.