1 reviews | Active since Oct 2016

16 Jun 2019, 22:49

ONLINE ORDERING AND DELIVERY SYSTEM MESS!

Kfc online ordering system is useless.

I spent the whole afternoon trying to order food I want food I went to KFC after receiving an email that there is a special for wings that a6000 630 when I got there they told me that you need to order online and they will deliver I went home connected my Wi-Fi and ordered for delivery the the KFC system said there is no delivery available that is for my closest KFC they recommended the next one which is Commercial Road I ordered for there and they said I I'm only able to pick up not deliver I placed my order and drove all the way there when I got there the KFC staff told me they did not receive my order I went again to the system in front of them the system started giving me error messages it first said error in payment then it proceeded when I tried for the third time it said shop is closed meanwhile I'm in front of the store manager and the shop is operating open I was so upset that I drove such a long distance to eat KFC and the stuff the manager told me they cannot do anything I am very upset at the KFC online ordering system it wasted the whole evening for me because I had guests to feed now I have to opt for alternative restaurants that are not my preference this is very disappointing the KFC that I went to is 157 Commercial Road Port Elizabeth I have evidence on my phone that the system is messed up even the store that I was in I took a photograph of the manager and what his system was saying please fix this I am not happy

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