Online order and kfc are a no go please be aware

I made an online order yesterday payed even now the order still active and never delivered where i was , i slept stressed frastrated as i was on a tour tried their social media platforms , twitter,fb , and email even now they not yet came back to me i need my money please as i wont ever order kfc ever again you gave me stress slept hungy used my last money to eat dinner and breakfast in the morning but yet they dont even care about helping me