JS
Joe S

1 reviews | Active since Jul 2011

22 Mar 2015, 01:38

Once again I'm the victim of useless service

Tonight I went to KFC Sandown and ordered 2 crunch burgers and a streetwise 3. After witnessing the manager with a staff member sitting on his lap I probably should have checked my order. No surprises when I got home to find out that I was given a streetwise 2. I work very hard for my money and the least I expect is that my order is right. Why is it my job to double check my order? I am very annoyed that yet again I got short changed. This is my money not yours. I expect to get given what I ordered. While I cant actually prove this obviously, besides having the slip, I'm annoyed enough yet again to have to come online and note this **** service. It might seem trivial to you that you shortchanged me, but I am your customer and Im tired of having to beg for service. I came online at my expense, my time, to note this, over a piece of chicken! Give me what I ordered. If the manager of the place is too interested in having *****es on his lap, fire the guy, His branch is ****. Now I dont expect anything from you people, I just want other people to know how ***** the service is. <br> <br> I refuse to pay for this service. Not giving me what I ordered is theft.

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Replies (1)
KFC
KFC's reply22 Mar 2015, 20:02
Official
Hello joesox,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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