OA
Odette A

1 reviews | Active since Feb 2011

18 Feb 2015, 15:06

Old ,soggy food

I bought two colonel burgers, 2 small chips and a street wise two.<br> <br> Appetite completely spoiled !! The meat on the burgers was almost none existent ,the roll was very crumby could feel and taste that this was a couple of days old.<br> <br> The chicken was still dripping in oil, last time I bought there the wraps and burgers was just as pathetic. It is the closest KFC in our area hence me going there but service is always slow and food horrible.<br> <br> PLEASE DO SOME CHANGES TO YOUR STORE AND DO NOT SERVE OLD ROLLS<br> <br> TIME BOUGHT : 18:08 DATE 17/02/2015<br> TRAN#640587 DOC#IN0048T*** ORDER #487

0
Replies (1)
KFC
KFC's reply18 Feb 2015, 16:20
Official
Hello Odetta,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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