1 reviews | Active since Jul 2014
Old mini loaves and refuses to refund all my money
Visited kfc canal walk 04 June 2015.purchased 8 piece streetwise feast meal for R 99.99.When i sat down started eating i realised that the mini loaves were crumbly and old.I walked back and told them that it was old.Leo the supervisor offered me three other buns but i refused bcos it was the same batch.i then fetched the whole meal and i wanted my refund.He took the meal and told me that two pieces of chicken were missing.but in fact me and my wife started eating as i broke the chicken in pieces and put it on the mini loaf and i only took a bite of it,that was the mini loaf that i showed him.He blatantly refused and said he is going to only refund me for a 6 piece meal,,then i asked him to write his details on a piece of paper and the reason why he is refusing.he wrote that i purchased a 6 piece an returned it,now he's making me a **** also,they have cameras in store and i've got photos of that food,<br> With all of this commotion he has this stinky attitude with a i don't care face as well.<br> Really disgusted at your bad service and sorry but i will put the word out there about your store and unprofessional staff
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
