BZ
Bilqees Z

1 reviews | Active since Feb 2015

13 May 2015, 09:47

OLD FRIES

ON THE 07/05/2015 AT 9.47AM I PURCHASED 8 ZINGER WINGS AND REGULAR FRIES AT KFC - 389 VOORTREKKER ROAD MAITLAND CAPE TOWN. THE FRIES LOOKED LIKE IT WAS THE PREVIOUS DAY'S LEFT OVERS THAT WAS JUST REHEATED IN OIL! THE VERY SAME DAY I WENT TO THEIR WEBSITE TO THEIR SURVEY AND LAID A COMPLAINT AND WAS TOLD SOMEONE WILL CONTACT ME BUT UP UNTILL THIS DAY NO-ONE HAS. MY SLIP NUMBER WAS SA***.

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Replies (1)
KFC
KFC's reply13 May 2015, 10:03
Official
Hello Bil1980,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,