WM
Warren M

1 reviews | Active since Jun 2013

25 Jan 2016, 21:33

Old dry food

I went to KFC in Pelican Park in Cape Town and bought food to the value of R173. When I got home which is 15 minutes away, the Crunch Burgers were old and dry with dry piece of cheese on it. The chips were old and disgusting. My money is not old, but I got old food. This is unacceptable for such a big brand.

0
Replies (1)
KFC
KFC's reply27 Jan 2016, 12:24
Official
Hello warmarq,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,