DG
Delta G

1 reviews | Active since May 2015

17 May 2015, 13:55

Oily fried lumps of fat and ice cold chips.

After buying a meal, take away, when I reached the car and opened it what I found was solidified fat layering my chicken and a collection of oil in the bottom of the container. Disgusted I decided to eat only the chips, which I found to be hard cold and stale. I went back into the store and politely advised that my food was horribly cold and oily. I was given a new meal within about a minute. In a rush I got in the car and left. What I found in this meal was equally if not more disgusting than the first, they had swapped my two pieces of chicken for tiny pieces which were so saturated in oil when I picked the \breast"up"

0
Replies (1)
KFC
KFC's reply18 May 2015, 11:11
Official
Hello Delta_T,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***