HM
Hein M
1 reviews | Active since Sept 2013
29 Mar 2015, 09:15
Oh Where Could They Be???
I visited the Les Marais branch on the 29/03/15 at 07h25 to purchase breakfast. Upon arriving at the first window there was no one at the desk. I hooted several times with at least two minute intervals but no response. I then went to the second window and guess what? NOBODY! I left the store in a huff and went to the Pretoria North branch. I drove to the fist window and....wait for it.... nobody .Thinking that since it is a Sunday maybe for safety reasons they don't use the first window and drove to the second window and,lo and behold ,a Staffmember. Asking why both branches were having issues with the manning of the windows I was irately told\well what do you want"which I did"
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Replies (2)KFC's replyOfficial
30 Mar 2015, 11:00Hello heinrichmeyer,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply30 Mar 2015, 11:00
Official
Hello heinrichmeyer,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
HM
Hein M's updateReviewer Update
20 Aug 2019, 19:20HAHA! FOUR YEARS LATER AND STILL NO INPROVEMENT!
HM
Hein M's update20 Aug 2019, 19:20
Reviewer Update
HAHA! FOUR YEARS LATER AND STILL NO INPROVEMENT!
