Offered measly R50.00 for terrible service

I walked 15 minutes only to discover that the KFC Wynberg, Cape Town was closed before the advertised closing time and to make matters worse the lady in the store made as if she didn’t hear me knocking moderately to very loud on the door. There was no sign on the door explaining why the branch had closed early!!!!

Then after explaining my self to someone from the store management and then the area manager I was offered a measly/ pathetic R50.00. The area managers voice sounded like he was offering something respectable or wow.

After a few hours someone from the KFC call center calls me then expects me to explain my self again. I declined to answer her but I also told her to ask someone from senior management, which she tells me no....... which I immediately dropped the call because I was furious. In any line of service when a client asks to speak to someone from management you never say no!!!

If KFC decides to make contact with me, I do not wish to speak to the area manager of Wynberg, Cape Town or the call center!!!

And if I don’t get a respectable response I will post this message on all forms of media