JW
Jacque W
1 reviews | Active since Jun 2011
25 Jan 2016, 15:55
Nothing on menu available.
On Saturday we went through the drive-through only to be met with a notice about NOTHING on the menu being available.<br> <br> We ordered ice cream, the order was taken, when we got to the cashier - sorry no ice cream available - why don't you close this outlet down?<br> <br> Your ice cream has not been available for over 6 months !!<br> <br> This must be the worst outlet in the world, never mind South Africa.<br> <br> Beyond PATHETIC - I have reported this to your head office as well...
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KFC's replyOfficial
26 Jan 2016, 12:45Hello Landy110,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply26 Jan 2016, 12:45
Official
Hello Landy110,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,