hM
harry M

1 reviews | Active since Oct 2015

16 Oct 2015, 18:05

not value for money

On friday the 9th at Durban rd. KFC I bought a 21 piece bucket for R240. My wife told the teller that we do not want any wings in our bucket. The teller told us that there mast be at least three wings in the bucket.<br> My wife told the teller that she will bring the bucket back if there are more than three wings in the bucket. When we opened the bucket at home we found six wings , seven drum sticks, two full breasts, two half breasts and four thighs. I buy twice a month a 21 piece bucket but this will be my last. My daughter only eats the drum sticks so she was in heaven about the seven drum sticks. My son only eats the thighs so he was very disappointed and we eat the rest. So I will rather go to Nandos from now on, at least I know what I will get.

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Replies (1)
KFC
KFC's reply20 Oct 2015, 11:51
Official
Hello hmongie,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,