eP
eloise P
1 reviews | Active since Mar 2015
02 Mar 2015, 22:01
Not receiving goods
This is now the third time that I've paid for food, however when I get home, only half of what I paid for is in my take away bag. Surely it cannot be my responsibility to check the packet each time???? I expect a full reimbur*****t of my food that I didn't receive last night... I'm just wondering if the staff at this specific kfc is possibly doing this on purpose and taking either the money or the food? This is also the branch where my card was cloned and ***** occurred?? Frustrating and unprofessional!!
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Replies (1)KFC's replyOfficial
04 Mar 2015, 16:47Hello elop09,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply04 Mar 2015, 16:47
Official
Hello elop09,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
