RS
Ruben S

1 reviews | Active since Sept 2013

11 Apr 2016, 16:52

not receiving goods

A new Kfc opened in gezina at a sasol garage coner of hertzog and steve biko street gezina pretoria.3 werks ago, 1st incident, we ordered 2 x colonel burgers, dunked wings, and 8 piece family treat. When i got home, no chips was in the bag and only 6 pieces instead of 8.<br> <br> 2nd incident, bought a family treat 6 piece, again no chips and only 5 pieces of chicken. This is poor service and not reciving food what we pay for. Unprofessional service.<br> <br> Will not support Kfc if they don't get their franchises up to date.

0
Replies (1)
KFC
KFC's reply12 Apr 2016, 08:24
Official
Hello rubenstassen,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,