TF
Thembisa F
1 reviews | Active since May 2013
05 Oct 2015, 15:27
Not going there again
I went to the KFC in Summerstrand opposite the Boardwalk. And from the time we walked in, the place is not up to the standard I had gotten used to from Kyalami. The area does not look clean. The waiting time is too long- one cashier taking orders.The time that it takes to eventually get your order is also too long, we waited 15 min for our order which defeats the whole purpose of coming to KFC and there was no explanation provided. When I did get my burger, the fillet was so small it was smaller than the bun and sat right in the middle. I took it back and was given a better fillet. Why did I have to do that? T
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KFC's replyOfficial
07 Oct 2015, 16:50Hello ThembisaF,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply07 Oct 2015, 16:50
Official
Hello ThembisaF,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,