Not all the food I paid for was given to me

To whom it may concern, <br> <br> I am a big fan of KFC in general, but I do have some issues with KFC especially the fact that I did not get my Burger I paid for. <br> <br> I bought a twice as nice plus one additional burger, the additional burger was not in the KFC bag when I got back to the office, and I asked for a thigh and got a drum stick. <br> <br> As far as I am aware, legally if you do not stipulate what Piece of CHICKEN I GET I CAN CHOOSE THE PIECE I GET. <br> <br> Whether its a 21 Piece or 2 Piece, your staff cannot grasp that fact and hide behind KFC and thats what corporate wants. <br> <br> YES I UNDERSTAND YOU HAVE A STANDARD, but most of the staff you hire cant even spell there own names let alone understand the concept of I AM ALLOWED TO CHOOSE MY PIECE OF F!#KING CHICKEN. <br> <br> I wish for once that they will let there staff KNOW THAT THIS CAN BE DONE. <br> <br> I have had this argument time and time again, and I'm sick of doing so. <br> <br>