NK
Nathaniel K

1 reviews | Active since Apr 2013

05 Oct 2015, 21:50

Not a good way to welcome me back.

Hi.<br> <br> I returned to Venda today and I was so tired I decided to buy dinner from Kfc. I ordered Streetwise One Pap, One Mash, 4 zinger wings and a soft twirl. As a branch that serves varsity students, it gets busy and I believe at time I was buying there was a change of shifts taking place.<br> <br> Ok now for tge bit that matters, I didnt check the bag at tge counter but when i got home, I discovered that the Mini Loaf wasnt in the bag, no s****s and no serviettes.<br> <br> I was disappointed, it wasn't a good welcome to venda. Please let it b known that the staff must ensure that they are packing complete orders regardless of how busy the store is. <br> <br> Also give a patron there by the name of Phumudzo a star on the forehead for her hard work. Every other time I visit the store, she is giving her all to ensure we happy.

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Replies (1)
KFC
KFC's reply08 Oct 2015, 09:44
Official
Hello Nathaniel4u,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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