1 reviews | Active since Jan 2012
Nope they fail to deliver the order
I bought 8 Zinger Wings. I checked my order and got 2 drums and 6 wings. I asked the lady who assisted with my order what the 8 Zinger wings should be and she confirmed 4 wings and 4 drums. I asked her if they always take a chance and give only 2 drums and she only stared at me. I called for the manager, being Allan, explained the problem and he just looked at me like he really could not care less and told me he understands with zero convincing. I asked him if this is really his approach to my complaint and once again he just shook his head and made it quite clear that he could not care less with his nonchalant manner. Nobody even checked my order, it was like they knew it's not correct. I waited another 10 min and got new wings and the lady said she added 2 extras....!! Gee thanks, that solves everything?! I then left and when I got home found that there were only 6 wings in the packet, however I ordered and mind you paid for 8, so if I received 2 extra there should have been 10. So not only was my complaint a waste of time, at the end I got even less than prior to my complaint. Well done KFC on **** service and **** food!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
