DB
Danie B
1 reviews | Active since Feb 2011
31 May 2015, 12:26
noise, odour and light nuisance
I have logged a complaint with KFC-Case Number: CAS-112308-L8H9J5 <br> After 2 weeks (14 May) the regional manager (Barney van Niekerk) phoned me and could not assist with my complaints. He advised that his director will call me. To date I have not received any feedback. I sms'd Barney on the 21 May for an update. I sms'd and also phoned to leave a message on 23rd may. No feedback. I again phoned on 30 May with no answer again. <br> I need feedback urgently. It is hell living across the road from this KFC franchise. <br>
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KFC's replyOfficial
03 Jun 2015, 10:08Hello DBoshoff,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply03 Jun 2015, 10:08
Official
Hello DBoshoff,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***