LR
Leon R

1 reviews | Active since Jan 2012

01 Mar 2015, 20:08

No stock of menu items

Ordered streetwise 1 meals, No bread to go with the meal, Ordered coleslaw, None available, Ordered Pops, Also not available, ordered a zinger burger, also not available. The manager came to the drivethru window, made some remarks in an African language and left. As The manager seemed very aggressive, I opted to rather take my food and leave. This level of bad customer service is damaging the KFC brand as it appears that nobody cares. Rather close the outlet of employ competent managers. Would realy like to get some proper response from the YUM Restaurant group!

0
Replies (1)
KFC
KFC's reply03 Mar 2015, 09:23
Official
Hello lilavink,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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