SR
Stephan R
1 reviews | Active since Apr 2015
10 Apr 2015, 14:03
No stock and wrong orders
Hartswater branch is the worst branch I've ever came across. Today again they took my money and got no colddrink to serve with my food, then the manager refuse to refund me for the drinks. After standing 15min in the drive through the order was wrong. A couple of times if I went to kfc after 8 at night you will have a option of 2 or 3 items of the menu although it only closes at 9. The service is only getting worst by the day. Hope it can be sorted
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KFC's replyOfficial
13 Apr 2015, 08:24Hello Stephan7711,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply13 Apr 2015, 08:24
Official
Hello Stephan7711,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,