PS
PERINE S

1 reviews | Active since Apr 2012

10 Feb 2015, 16:07

No service No stock No staff

on the 09/02/2015 @ 23.00 we stopped at the drive through at KFC Lambton germiston. There was no one to help at the window.we eventually went and stopped in the parking lot and went inside and to our surprise there was only 2 employees available. One to serve and one in the kitchen. By this time everyone who had gone through the drive through was also inside the shop. as no one was getting any service.<br> We tried placing an order and we were told we will have to wait for 15 munites for the chicken.<br> The lady serving at the counter had an attitude and was in no way helpful.<br> This KFC has a big board outside open 24/7. Might as well close this as there is no service available.<br> <br> <br>

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Replies (1)
KFC
KFC's reply10 Feb 2015, 16:41
Official
Hello PERINE2606,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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