No service in drive through

Once thing is for sure and that is that customer service is not a priority for the KFC in Wilrogate. We stopped and the drive through last night at 21:00 to buy food after we came back from a meeting. We were the 5th car in the row, we stood there for 45 minutes and nothing happened. I got out of the car to see what the delay was and found no one at the till and everyone is standing and waiting to buy food.<br> <br> There is no communication what so ever on what is causing the delay.<br> <br> We had to drive over the sidewalk to get out of the queue and the end we bought our food at MacDonals opposite the road and it took us 5 minutes to buy the food.<br> <br> KFC can learn from MacDonals when it come to customer service and the time a delivery is done in the drive through.<br> <br> I will never use this KFC again and this is not the 1st time this happened this is the 2nd time and I have raised this same concern previously. Clearly the management nor the owner don't care because nothing was done regarding this. I will in future go to the other KFC I am sure their service will be better because no one else can deliver worst service than KFC Wilrogate.