SX
Siyabonga X

1 reviews | Active since Dec 2015

11 Jan 2016, 20:54

No service after 7pm

I live opposite Carlton centre (50metres) away from KFC and when I try to purchase a full bucket for my family after coming from work I am always told that they dont have any meat left and when I try purchasing example (twister) I am told they dont have lettice and tomatoe. Lastly when I try purchasing box master I am told there is no chicken patty for the chicken burger which leaves me no choice but to leave and buy my food else where. I have been to the store on 4th, 6th and 11 January 2016. When I go to the store I go with my card ready to swipe but left disappointed when they also tend to say their swiping machine is not working. I have realized that this happens when they are tired and dont feel like working. Please do something about this because KFC has not really erased the awful sight that the citizens of S.A witnessed at KFC braamfontein branch rinsing their chicken on the concrete floor using hose pipe.

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Replies (1)
KFC
KFC's reply13 Jan 2016, 18:37
Official
Hello Sbanger,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,