LS
Lynne S

1 reviews | Active since Mar 2020

12 Feb 2019, 08:26

NO RESPONSE TO COMPLAINTS, POOR SERVICE

Hi KFC,

I am writing to you because I am dissapointed in two things.

Firstly, I had written a whole complaint to you on your website and as had happened to me before, upon submission I lost everything that I had written and get an error code. When are you going to fix your website? It's been years and I still cannot submit a simple complaint / comment. I am proficient in website management, so please do not tell me that I clicked wrong or must have done something wrong to get an error code.

Secondly, you've got a new 24 hour KFC that should be complete and ready to open on Woolwash road in Amalinda, East London. I was promised last week by your contractor that the store would be ready to open today. I got there this morning on my way to work to have a look, only to find that there is still rubble all over the floor and scaffolding in the drive through. That store is nowhere near opening! As a former KFC Manager, I am dissapointed at the standard being held.

Kind regards,

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