No Response On My Complaint

On 30th January 2016 I logged the following complaint on the KFC website. <br> Message : I am a regular customer at the KFC on rifle range road. Over the passed few months the card facilities in the drive through is not working and there is also no ice cream or crushers available. There is also lots of beggars harassing customers at the store. Can you please look into this matter and provide feedback.<br> <br> I received an automated response buy still no feedback. I went the same KFC store today and nothing has changed. I also had to wait about 20 minutes in the drive through for my meal. <br> <br> Please provide feedback and sort out the store!!!!