No response from KFC customer care in 6 days

My car tyres were damaged following poor attempts by a KFC branch to close off its drive through during loadshedding on Thursday, 26 February 15. I reported the incident to the local head office on Monday, 2 March 15, and later received a phone call from the branch manager to apologise for the incident. When I asked him if KFC were going to do anything about the damages done to my car tyres, he advised that he would consult with his supervisor and get back to me.<br> After receiving no feedback, I decided to contact KFC's customer care centre directly with my complaint. I sent them a detailed email last Friday, 6 March 15, explaining what had happened and why I felt that KFC should do more than simply apologise for the incident, especially since it cost me money to repair the damages and despite this one of the tyres is still not properly repaired and cannot be used for long distance driving. I have not received so much as an acknowledgement of receipt of this mail, let alone any feedback.